Shipping & Delivery Policy

Golf Cart Emporium

At Golf Cart Emporium, we are committed to providing a smooth, transparent, and reliable shipping experience. Purchasing a golf cart is a significant investment, and we ensure that your order is handled with the highest level of care from processing to final delivery.

1. Shipping Coverage

Golf Cart Emporium offers nationwide shipping across the United States.

We work with licensed, insured, and experienced vehicle transport carriers who specialize in transporting golf carts and recreational vehicles safely and efficiently.

For shipping outside the continental United States, customers must contact us directly to confirm availability and pricing.

2. Order Processing Time

  • Orders are processed after full payment has been successfully confirmed.

  • In-stock units typically ship within 1–3 business days.

  • Custom-built, modified, or special-order carts may require additional preparation time.

  • Customers will be notified immediately if processing exceeds the standard timeframe.

All golf carts undergo a final inspection and quality check before dispatch.

Business days exclude weekends and federal holidays.

3. Shipping Methods

We provide flexible delivery options based on your timeline and location:

Standard Shipping

  • Estimated delivery time: 5–10 business days

  • Fully insured transport

  • Cost-effective and reliable option

Expedited Shipping

  • Estimated delivery time: 2–5 business days

  • Priority scheduling with carrier

  • Additional charges may apply

Promotional / Free Shipping

Certain models or promotional offers may include free standard shipping.
Eligibility details will be clearly stated on the product page.

Shipping timelines are estimates and not guaranteed delivery dates.

4. Shipping Costs

Shipping costs vary depending on:

  • Delivery location

  • Distance from our warehouse

  • Selected shipping method

  • Cart size and specifications

Final shipping charges (if applicable) will be displayed during checkout or communicated before payment confirmation.

5. Delivery Process

Once your order ships, you will receive:

  • Shipment confirmation email

  • Carrier information

  • Tracking number (when available)

  • Estimated delivery window

The carrier will contact you directly to schedule a delivery appointment.

Important Delivery Requirements:

  • An adult (18+) must be present at time of delivery.

  • Ensure adequate space for unloading.

  • Confirm accessibility for large transport vehicles.

6. Inspection Upon Delivery

Customers are responsible for inspecting the golf cart upon arrival.

Before signing the delivery confirmation:

  • Check for visible damage.

  • Verify model and specifications.

  • Confirm operational condition (if applicable).

If damage is visible:

Failure to report shipping damage within 24 hours may limit claim eligibility.

7. Shipping Delays

Although we strive for timely deliveries, delays may occur due to:

  • Weather conditions

  • Carrier scheduling issues

  • Traffic or route restrictions

  • High seasonal demand

Golf Cart Emporium is not responsible for delays caused by external transportation factors, but we will assist in tracking and resolving issues promptly.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect information results in:

  • Redelivery attempts

  • Storage fees

  • Additional transportation charges

Those costs may be the responsibility of the customer.

9. Refused Shipments

If a shipment is refused without valid reason:

  • Return shipping fees

  • Restocking fees

  • Handling charges

May be deducted from any eligible refund.

10. Local Pickup Option

Customers may schedule local pickup by appointment after:

  • Payment confirmation

  • Completion of required documentation

Pickup instructions will be provided via email.

11. Contact Information

For shipping inquiries, order updates, or delivery coordination:

📧 Email: info@golfcartemporium.com
🌐 Website: https://golfcartemporium.com/